Get optimum efficiency, performance and value from your property with a maintenance SLA (Service Level Agreement)

Our flexible SLA’s guarantee peace of mind that statutory obligations are being met but provide differing levels of support to suit the existing resources and requirements of any school.

The Gold SLA, our most comprehensive solution, incorporates cyclical maintenance and reactive repair for mechanical, electrical, building fabric, fire and security services. It provides a best practice approach to Facilities Management and helps organisations to maintain their premises to the highest possible standards.

At the other end of scale we offer an economy SLA, which for a minimal fee provides an annual gas service plus management of statutory obligations for all mechanical plant.

Which ever level of SLA our clients choose they benefit from 24 hour / 365 day a year support and our directly employed mobile service engineers who are specially trained and equipped to tackle up to 80% of routine maintenance and emergency tasks in one visit.

Service Level Agreements (SLAs)

Managers of property have legal obligations imposed upon them for meeting statutory requirements for the protection of occupants and others in the vicinity of their buildings.

This ranges from precautions for the control of Legionella Bacteria through to the periodic servicing of Boilers. Electrical Installations, Emergency Lighting and Fire Alarm systems, all require regular testing and inspection to satisfy requirements.

There are also standards applied to security systems, including Intruder Alarms and CCTV, for ensuring operational reliability. All of these items will normally be included in the SLA for ensuring that regulatory requirements are complied with.

The SLA can also include Swimming Pool Hygiene, Theatre Sound & Lighting, Sensory Room equipment, Lifts & Hoists, Air Conditioning, Solar Panels, Catering Equipment and all other engineering plant and equipment associated with buildings. We can therefore provide a fully comprehensive SLA.

Customers have the services of our Help-Desk and can be protected by our 24hr 365 day, emergency call-out service for both Building Services and Building Fabric issues.

All our staff are CRB checked and our technical specialists are readily available to offer support and advice to our customers.